7. your rights
if any of your personal data are processed, you have a number of rights, which are set out below. you may exercise these rights by submitting your request in writing to vandaglas or by sending an email to firstname.lastname@example.org. vandaglas verifies your identity before your request can be met.
vandaglas will respond to your request as soon as possible, but at the latest within one month. In principle, your requests will be processed electronically, unless this is not possible or you request otherwise. vandaglas will not charge you for the processing of the aforementioned requests, unless your requests are excessive.
you can ask us at any time to indicate which (categories of) your personal data vandaglas processes, for which purposes, from which source the data come, and which retention periods are applied.
in addition, you can contact us at any time to complete or correct your personal data. in the unlikely event that vandaglas has processed and/or provided incorrect personal data about you, vandaglas will rectify this immediately. if vandaglas has changed your personal data, vandaglas will notify you accordingly. You may review and change the personally-identifiable information associated with your account by logging in to your account and clicking the “edit my profile” link.
- minimising the processing of your personal data
if you do not agree with the content of the personal data about you stored by vandaglas, you can submit a request to temporarily minimise the processing of your personal data.
you can also withdraw the consent you have given for the processing of your personal data. upon receipt of your letter or email, vandaglas will immediately cease processing of your personal data for which you have given your consent. however, the withdrawal of your consent will not affect the processing operations that have already taken place.
- right to transfer personal data (right to data portability)
you can retrieve the personal data about you stored by vandaglas in a structured, commonly used and machine-readable format. After receiving your personal data, you are free to transfer this information.
- right to erasure (right to be forgotten)
if you no longer wish to make use of vandaglas’s services, you may submit a request for the deletion of all your personal data.
you have the right to object to the processing of your personal data which vandaglas bases on the grounds ‘legitimate interest of vandaglas or a third party’ or ‘performance of a task carried out in the public interest’. if vandaglas bases itself on these grounds, vandaglas will weigh its interests against your privacy. the right to object entitles you to require vandaglas to repeat this weighing of interests.
- right to lodge a complaint / pursue a judicial remedy
we make efforts to join you in working to find a fair solution if you have a complaint or problem relating to our use of your personal data. however, if your position is that we cannot assist you with your complaint or problem, you also have the option of lodging a complaint with the dutch data protection authority or instituting judicial proceedings. you will find the contact details of the dutch data Protection authority (nederlandse autoriteit persoonsgegevens) by clicking here